Corrections and Updates

Reporting an error

Email info@vpngrades.com with the page address and what is wrong. A link to the source that contradicts us is the fastest route to a fix; it lets us skip straight to checking.

Corrections take priority over everything else in that inbox. You do not need to be a customer, and we do not require anything in return.

How we verify a correction

We check the claim against the source hierarchy in our editorial policy: primary documents first, then provider statements, then independent technical sources.

A report that the facts have changed — a price rose, a feature was withdrawn — is checked against the provider's current published information. A report that we mis-stated something is checked against what the source said at the time we wrote it.

If we were wrong, we fix it and say so. If we were right, we reply and explain what we checked. Either way you get an answer.

Prices and offers

VPN pricing changes often and promotional pricing changes constantly. A price on this site is what the provider published when the page was last updated, not a quote and not a guarantee.

We do not publish countdown timers, invented deadlines, or discounts we cannot see on the provider's own page. Where a price is promotional we say what it renews at, because the renewal price is the one that actually matters over a subscription's life.

If you find a price here that does not match the provider's site, the provider's site is right and we want to know.

What "Last updated" means

The date on a page changes when the content changes in a way that affects what a reader would conclude: a price, a feature, a policy, a verdict, an added or removed section.

It does not change for a typo fix, a broken link, or a layout change. Moving the date without changing the substance would make the signal worthless, which is exactly what it is for.

Substantial revisions

Where a page is rewritten rather than adjusted — a review redone after an audit, a comparison rebuilt after a provider changed its plans — we say what changed and why at the point of revision, rather than quietly replacing the old text.

Where a page is no longer useful, we would rather remove or redirect it than leave it standing with a fresh date on stale content.

How we notice changes ourselves

We monitor the providers we cover for the things most likely to make a page wrong: pricing and plan changes, published audits, security incidents and policy revisions, and services being discontinued or merged.

That last one is not hypothetical. Atlas VPN was shut down, and the page covering it now says so rather than continuing to review a product that no longer exists.

What we will not do

We will not remove accurate criticism at a provider's request, and we will not treat a commercial relationship as a reason to delay a correction. If a provider disputes something, they get the same process as anyone else: show us the source.